Privacy Policy

Privacy Policy

PalmLeaf Massage & Wellness

Last Updated: March 12, 2026

PalmLeaf Massage & Wellness (“PalmLeaf,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information from you in several ways, including when you:

  • Schedule an appointment
  • Fill out a website contact form
  • Subscribe to newsletters or SMS notifications
  • Purchase gift certificates or services
  • Contact our office by phone, email, or text


The information we may collect includes:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address


Health & Appointment Information

When booking services we may collect information related to your wellness care including:

  • Intake forms
  • Health information relevant to treatment
  • Treatment notes

Website Usage Information

When you visit our website we may automatically collect certain data including:

  • IP address
  • Browser type
  • Device information
  • Referring pages
  • Date and time of visits


This information helps us improve our website and services.

2. How We Use Your Information

We use collected information to:

  • Schedule and manage appointments
  • Provide wellness services
  • Send appointment confirmations and reminders
  • Communicate about services and updates
  • Send promotional offers (with your consent)
  • Improve our website and client experience
  • Prevent fraud or misuse of our services
  • Comply with legal obligations

3. Appointment Booking System

PalmLeaf Massage & Wellness uses MassageBook as our primary appointment scheduling and record-keeping platform.

MassageBook uses industry-standard safeguards including:

  • Secure encrypted data transmission
  • Controlled system access
  • Audit tracking
  • HIPAA-compliant storage practices


Information submitted through booking forms may be securely stored within MassageBook.

4. Cookies & Website Tracking

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic


You may disable cookies through your browser settings if you prefer.

5. Third-Party Services

We may work with trusted service providers to operate our business, including:

  • Scheduling platforms
  • Payment processors
  • Marketing tools
  • Website hosting services


These providers only access information necessary to perform their services and are required to protect your information.

PalmLeaf Massage & Wellness does not sell, rent, or trade personal information to third parties.

6. Third-Party Links

Our website may include links to external websites for educational or informational purposes. PalmLeaf Massage & Wellness is not responsible for the privacy practices of those websites.

7. Data Security

We implement reasonable technical and administrative security measures to protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

9. Updates to This Policy

PalmLeaf Massage & Wellness may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.

10. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

PalmLeaf Massage & Wellness
400 W. Dundee Rd, Suite 8
Buffalo Grove, IL 60089

Phone: 847-961-4800
Email: info@palmleafmassage.com
Website: https://palmleafmassage.com

Exiting Our Website

You are about to visit an external website. Visit us back at PalmLeafmassage to schedule your appointment. Thank you!