SMS Policy

SMS Policy

PalmLeaf Massage & Wellness

Last Updated: March 12, 2026

PalmLeaf Massage & Wellness offers SMS messaging to communicate with clients regarding appointments and wellness updates.

1. SMS Consent Communication

Phone numbers collected through our website forms, booking systems, or other communication channels may be used to send SMS messages related to your interaction with PalmLeaf Massage & Wellness.

SMS consent is not shared with third parties or affiliates for marketing purposes.

2. Types of SMS Messages You May Receive

If you opt-in to SMS communications, you may receive messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Appointment rescheduling notifications
  • Client support communications
  • Wellness updates
  • Promotional offers


Example message:

“Reminder: You have an appointment with PalmLeaf Massage & Wellness on April 2 at 10:00 AM. Reply STOP to opt out or HELP for assistance.”

3. Message Frequency

Message frequency varies depending on appointments and client engagement but typically ranges from 2–4 messages per month.

4. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

5. Opt-In Methods

Clients may opt in to SMS messaging by:

  • Submitting a website form
  • Booking an appointment
  • Providing consent during intake forms
  • Signing up for communications

6. Opt-Out Method

You can opt out of SMS messages at any time by replying:

STOP

Once opted out, you will receive no further SMS messages unless you opt in again.

7. Help

If you experience issues with SMS messages, reply:

HELP

or contact our office at:
847-961-4800

8. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

PalmLeaf Massage & Wellness
400 W. Dundee Rd, Suite 8
Buffalo Grove, IL 60089

Phone: 847-961-4800
Email: info@palmleafmassage.com
Website: https://palmleafmassage.com

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