How often should I get a massage?
For maintenance needs, once a month is typical for most people. People with chronic pain usually get a massage once a week until they experience relief. You and your therapist will discuss a treatment plan that includes the frequency of massage sessions.

What are the advantages of a longer massage session instead of a 60-minute session?
90-minute and 120-minute massage sessions allow more time for focusing on specific problem areas. This gives enough time for the full Lomi Lomi “Ka” benefits. An immediate short term goal of Lomi Lomi is to induce a state of profound relaxation. At the mental level, Lomi Lomi can help ease the effects of depression or sadness. At the physiological level, the immune system is supported and stabilized. At the spiritual level, Lomi Lomi aids in achieving an intuitive state of awareness. Typical complaints of head, shoulder, arm, hand, knee, leg, foot, or back aches due to injuries or arthritis are relieved with Lomi Lomi. The opu, or abdominal area, is a typical area addressed within the Lomi Lomi session to assist with normalizing the position of the internal organs and support overall immune system functions. Today Lomi Lomi, specifically traditional forms, has proven to be a well-adapted form of integrative healthcare which does not attempt to replace traditional western medicine but rather to augment and work in conjunction with contemporary allopathic care. For the ultimate in luxurious relaxation try the 120-minute hot stone treatment.

Will my massage be painful?
It doesn’t have to be. Some people prefer the gentle gliding strokes of Lomi Lomi “Ka” for their relaxing effects. Others prefer the deep tissue work of Myofascial Trigger Point therapy which releases muscle knots and tightness. Do not hesitate to let your therapist know if you would like more or less pressure. You should never endure a massage that is too painful for your level of tolerance.

What should I do after my massage? Will I be sore?
You and your therapist will discuss a plan of action tailored specifically to your needs which may include joint mobility exercises, lifestyle changes and self massage techniques. Your therapist will recommend how often you should have a massage and you may go ahead and book your next appointment if you wish. For most people, a warm bath with 2 cups of epsom salt is a great way to help remove the toxins that are released during massage. It also reduces the soreness you may experience the next day. People with diabetes should consult a doctor first.

After my treatment, can I refer someone or write an online review?
Our satisfied clients say it best! We’d love it if you help us grow by writing a review on Yelp, Google+ or Facebook.
Here’s a guide on ‘How to Write a Review‘ on any of the social media. Or you can take a business card to give to a friend.

Should I tip my therapist?
Gratuity is always appreciated. If you are satisfied with your service, the industry standard is 15%–20%.

Should I shower before my appointment?
Please do. This creates a more pleasant experience for you and the therapist as well as helping to keep the massage room clean and sanitary. Linens, stones and other equipment are cleaned prior to each appointment to ensure that your experience will be enjoyable and germs will not be spread.

What should I wear?
You will be fully covered for the entire session, so most people undress completely. You may wear a swimsuit or underwear if you wish.

What are the rules of conduct?
All services are strictly therapeutic and conducted with the highest ethical standards. You will always be treated with courtesy and respect. Inappropriate remarks or advances are inconsistent with a professional environment and will result in termination of the session and a refund will not be given.

Is it okay to talk during my massage?
Please feel free to talk with your therapist during your scheduled treatment. In fact, communication during your massage can help the therapist determine the best strategy for meeting your specific needs. Some people are so relaxed, they actually fall asleep. That’s okay too.

Do you accept same-day appointments?
Yes! With our online booking service, it’s easy to see available appointments and book the same day. To see what’s available today, click here.

How early should I arrive for my massage treatment?
Returning clients should arrive at least five minutes prior to their session. New clients who book online should fill out the intake form online and arrive at least five minutes before the appointment. New clients who call to book an appointment should arrive at least 15 minutes early to fill out the paperwork.

What if I am late for my appointment?
To show consideration for other scheduled clients we may not be able to accommodate you for your full appointment if you arrive late.

What if I need to cancel my appointment?
Please contact us as soon as you know that you will not be able to make the appointment. Due to the high demand for massage therapy appointments, we require a 24-hour notice for any cancellations. This will allow us to schedule another client in that time slot. Refunds are not given with less than 24 hours notice.

What forms of payment do you accept?
We accept Visa, MasterCard, Discover, American Express and cash payments. If paying by check, a credit card is required as a backup. All prices and services are subject to change. Payment is due before beginning the treatment.

Do I need a doctor’s approval before getting a massage?
If you have a medical condition, a doctor’s prescription is advisable so that we have as much information as possible to make sure you get the most benefit from your massage treatment.

For your convenience, we have Physicians Referral/Prescription Form available. Please give it to your doctor to fill out.

Will insurance pay for a therapeutic massage?
It depends on your insurance plan coverage. If you request it, we will provide you with a superbill which is a receipt containing all the proper coding you need to submit a claim to your insurance company. We are out of network and require payment in advance.

Having both a massage prescription and a superbill will support that the massage is a medically necessary treatment.

Do you accept Health Savings Account (HSA) or Flex Account (FSA)?
Yes. We accept HSA and FSA. For detailed information about HSA and FSA please read our articles.

 

Ramon has an amazing touch that intuitively just knows where in the body it needs to focus on. I have received 2 very amazing massages from Ramon so far and every time I am amazed at his technique, his ability to get all the knots out from the right place. His professionalism level is outstanding, his knowledge is incredible! You have GOT to try it for yourself to believe it

Buffalo Grove Location:
Call 847.961.4800 
355 W. Dundee Rd., Suite 110
Buffalo Grove, IL 60089
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