Etiquette

First Time Clients
Please arrive 15 minutes prior to your first treatment. A medical information is required to assess your specific needs. All information is strictly confidential.

Appointments
Your time is precious, so please take full advantage of your visit by arriving a 5 minutes early to your appointment so we can assess your needs.

Hygiene
Please shower before your appointment. This makes a more pleasant experience for you and the therapist as well as helping to keep the massage room clean and sanitary. Linens, stones and other equipment are cleaned prior to each appointment to ensure that your experience will be enjoyable and germs will not be spread.

Rules of Conduct
All services are strictly therapeutic and conducted with the highest ethical standards. You will always be treated with courtesy and respect. Inappropriate remarks or advances are inconsistent with a professional environment and will result in termination of the session and a refund will not be given.

Cancellation
HealthSmart Location: Please contact us as soon as you know that you will not be able to make the appointment. Due to the high demand for massage therapy appointments we require a 24 hour notice for any cancellations made after your initial visit. This will allow us to schedule another client in that time slot. Failure to provide advance notice will result in a charge of 50% of the full session amount.

Late Arrival Policy
To show consideration for other scheduled clients we may not be able to accommodate for your full appointment if you arrive late.

Payment
We accept major credit cards and cash payments. All prices and services are subject to change with little or no notice. Payment is due before beginning the treatment.

Gratuity
Gratuity is optional. Referral is the best gratuity you can give.

Does Posture Matter?

Remember your mom or dad telling you to sit up straight? It turns out they were onto an important bit of health advice when reminding you about posture.
Good posture is the correct alignment of body parts supported by the right amount of muscle tension needed to hold our bodies in position while standing, sitting or lying down. Normally, our muscles help maintain correct posture without much thought on our parts, but daily stresses and bad habits can work against us. Also, some injuries, illnesses or muscle weaknesses can cause our bodies to become incorrectly postured, causing increased pain and less freedom of movement.
The benefits of good posture are many, including increased energy, fewer aches and pains, more flexible joints, stronger muscles and a better overall feeling about yourself. Working with your health care professional and your trained massage therapist can help stretch and strengthen your muscles to support your body in correct posture. You’ll look and feel better when properly aligned – and make your mom and dad proud, too.

3 Simple Stretches to Prevent Shoulder Pain

7 out of 10 people experience shoulder pain in their lifetime, according to Harvard Medical School estimates. Your shoulder muscles are usually the first areas to tighten when you are under stress, especially from repeated activities like sitting at a desk all day at work, regular lifting, exercise or even sleeping in an awkward position. What can be done if these shoulder-stressing activities can’t be avoided?
Good news! There are self-help techniques that can alleviate shoulder strain and improve your range of motion. Try these 3 simple stretches:
1. In a standing position, put one hand on a table or counter, then lean over from the waist. Allow the free arm to swing gently, like a pendulum, forward and backward, then side-to-side, then in a circular motion. Repeat pendulum stretching on the other side.
2. In a standing position keeping shoulders relaxed, lift one arm straight across your body, gently pulling across your chest with the opposite hand; hold stretch for 20-30 seconds; rest and repeat. Then perform cross stretch exercise on the other side.
3. In a standing position keeping shoulders relaxed, hold a yardstick or wide exercise band behind you with both arms straight. Gently pull horizontally to one side for 20-30 seconds, stretching the front of your shoulder; rest and repeat. Then perform side stretch on the other side.
Stretching your shoulder muscles can keep you flexible and pain-free.